U.S. Bank Branch
Accounting & Finance · Lancaster, CA
2831 West Avenue L, Lancaster, CA, 93536
Phone: (661) 943-2448
Rated 3.9 from 33 reviews.
About
U.S. Bank operates a full-service banking branch in Lancaster offering traditional financial services including account management, loan origination, and investment consultation. The location provides both in-person teller service and ATM access during extended weekday hours and Saturday morning availability.
Hours
- Monday: 9:00 AM–5:00 PM
- Tuesday: 9:00 AM–5:00 PM
- Wednesday: 9:00 AM–5:00 PM
- Thursday: 9:00 AM–5:00 PM
- Friday: 9:00 AM–5:00 PM
- Saturday: 9:00 AM–1:00 PM
- Sunday: Closed
Reviews
Drive up ATM machine shut down before my cash was dispensed/receipt not received. I have been fighting this since October 2024. Female employee who is white with short black hair treated me like a criminal and refused to speak to me and would only give me customer service number to complain. I have now filed complaints with the FTC and the Consumer Financial Protection Bureau all to actually get… — Melony T
Horrible customer service! I told the teller Lilict that I could not hear her that I have hearing issues. I went in to make a withdraw and I tell her how much, she tells me, you don't have that much! She got the amount wrong and told me that "I can do you a 1 time favor" so being upset I said fine! She said "You have to ask me"! Wow! So I begged her if I can have my money please! SMH — victor ramos
Horrible service I wish I never opened a business account here worst banking experience I ever had. I opened an account and had two walk in 4x to find out my account isn’t active and have to come in asking why to fix it while losing direct deposits. These people are clueless slow and not helpful please save yourself the hard time unless you like people playing clueless with your money. BOTH MANAG… — Jesse Ruiz
Lindsey, the Branch Manager was extremely helpful! I had experienced extremely poor service at another branch with my maiden name not matching my married name, etc...but she took the time to get everything changed and finally my funds available to me! Thanks Lindsey I truly appreciate the exceptional customer service! :) — nelida tene
I went in to ask questions and Andre Redmond was excellent in answering all of my questions and giving me other information I didn't even know I would need if I were opening a new account there! I appreciate how friendly the teller was who told me told me she would get the right person to talk to me, and to Andre! — Valerie E