Lowe's Home Improvement

Home & Garden · Burbank, CA

2000 Empire Avenue, Burbank, CA, 91504

Phone: (818) 557-2300

Website: https://www.lowes.com/store/CA-Burbank/1144?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-1144-_-na-_-0-_-0&y_source=1_MTE4NDE2MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Rated 3.8 from 2800 reviews.

About

Lowe's Home Improvement in Burbank is a full-service home improvement retailer stocking appliances, tools, hardware, building materials, and outdoor supplies. Open from 6 AM to 10 PM most days, the store serves homeowners, contractors, and DIY enthusiasts with a wide selection of products for renovation, repair, and maintenance projects.

Hours

  • Monday: 6:00 AM–10:00 PM
  • Tuesday: 6:00 AM–10:00 PM
  • Wednesday: 6:00 AM–10:00 PM
  • Thursday: 6:00 AM–10:00 PM
  • Friday: 6:00 AM–10:00 PM
  • Saturday: 6:00 AM–10:00 PM
  • Sunday: 7:00 AM–9:00 PM

Reviews

Extremely disappointed with the customer service at the Burbank Lowe's. I placed an online order early this morning expecting it to be ready for pickup. When I arrived later in the day, my order still was not prepared. I went to the customer service desk and found employees standing around laughing and chatting with each other while customers were waiting for assistance. When I asked about my ord… — Sam
Customer service here has gone way downhill. I had some basic irrigation parts, with receipt, completely untouched in sealed packaging and just because it was barely past the 90 day limit, the manager insisted he won't even give store credit. After I mentioned leaving a bad review, suddenly he changed course. I understand for repeat offenders, sketchy used returns, etc, but where's the common sen… — Kathy Barnett
Waited 40 min for someone to come to bring the blocks that was empty on the shelf, only for them to tell me it was there all along just under the wrong label . Price is okay compared to homedepot, but just like there, plenty of people just wondering around. — chef_narb
Thursday May 14th, ordered for CURBSIDE a 50 POUND bag of sand. When I arrived around 7pm and parked in the designated spot, I could not check in via the received email or through the website. I installed the app and it would not even find the order. A helpful Lowe's employee told me I had to go inside, even though I ordered curbside. Fine. Went inside. The single bored individual at the returns… — Nancy
Nice store but is really hard to be help i wait more then 20 minutes no one around, I hope they can bring in more people around the common areas ready to help and improve the shopping experienceThis is a lovely shop with a great selection of items. Unfortunately, the customer service was lacking during my visit. I waited for over twenty minutes without any staff members available to assist me. I… — Jhonathan Uzcategui