First City Credit Union

About

First City Credit Union is a financial institution serving the Palmdale community with membership-based banking services. Located on 10th Street West, the credit union offers traditional lending, deposit accounts, and financial advisory services to local residents and businesses during extended weekday hours and Saturday morning availability.

Hours

• Monday: 9:00 AM–5:00 PM
• Tuesday: 9:00 AM–5:00 PM
• Wednesday: 9:00 AM–5:00 PM
• Thursday: 9:00 AM–5:00 PM
• Friday: 9:00 AM–6:00 PM
• Saturday: 9:00 AM–2:00 PM
• Sunday: Closed

Reviews

I have been banking with First City Credit Union for over 10 years . I have received two car loans and a personal loan . The ladies that work inside of the Palmdale branch are absolutely fantastic. Professionalism at its finest. Five star customer service. I trust First City with all of my finances. — Oriana Jones

I used atm to withdraw 100.00. I received a one hundred dollar bill because I forgot to ask for 20s. I went inside two employees was waiting one customer. I waited awhile when another employee showed up to help me. I told her what happened and she said, "without a receipt I can't help you. And since you are not a customer I can not help you either. Note.... they did charge me $4.00 at the ATM. Wh… — Thomas Ankrom

I'm truly disappointed in the customer service with first city credit union. I had a representative leave me on hold for 38:52 second waiting on a manager, and the representative did not check back every 2-3 minutes to let me know they were still waiting on management, when he finally came back to the line he forwarded me to voice mail. It's so difficult to get through to a human. Customer servic… — sophia mcdonald

This financial institution appears to be a little shady. I recently requested a named change as I got married. Congratulations to me; I did send in the necessary documents, marriage certificate i.e. updated drivers license. I was contacted three times by three different representatives requesting the same information this place definitely lacks communication. The scary part is I requested a new d… — Trice Morgan

2 car loans paid through First City Credit Union. I am an essential federal employee and called at the very beginning of the government shutdown to inform First City that I wouldn’t be getting paid for as long as the government was down. I was told “we will proceed with whatever means necessary if you fail to make a payment”. SMH. 🤦‍♀️ — Charissa Hill